Privacy & Cookie Policy

Privacy & Cookie Policy
  • Our Commitment To Privacy
  • The Information We Collect
  • How We Use Information
  • Our Commitment To GDPR & Data Security
  • Our Commitment To Children’s Privacy
  • How To Access Or Correct Your Information
  • Cookie Policy
  • Links to Third Party Websites
  • Comments
  • Spam
  • Change Notice
  • How To Contact Us

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. To fulfil your order, you must provide me with certain information such as your name, email address, postal address, payment information, and the details of the product that you are ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive & provide customer support. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive valuable free information as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

It may be necessary to use information collected to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses

Information [sharing & disclosure] about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

  • Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
  • Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
  • Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for 6 years.

Our Commitment To Children’s Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

How You Can Access or Correct Your Information

You can access all your personally identifiable information that we collect & maintain by sending us an email to susieellis.ts@gmail.com.  We use this procedure to better safeguard your information & will respond within 30 days.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

For purposes of data protection law, I, Susie Ellis, am the data controller of your personal information. If you have any questions or concerns, please contact me [see below]

How We Use Cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Comments Disclaimer:

Comments submitted to Trulyspecial.com are posted upon approval and will include the user’s display name, their gravatar image, and the date of submission. Comments may be used in other areas of the site at editorial discretion.

Susie Ellis reserves the right to edit and or remove any comments at our discretion which:

– Are insulting or personal in nature – Are racist, sexist, homophobic, sexually explicit, abusive or otherwise objectionable – Contain swear words or other language likely to offend – Break the law, condone or encourage unlawful activity. This includes breach of copyright, defamation and contempt of court – Advertise other products and services for profit – Are seen to impersonate someone else – Are being repeatedly posted (known as spam) – Include contact details such as phone numbers, postal or e-mail addresses – Comments may be used in the print edition at editorial discretion.

You are legally liable for the content of your comments that you submit to this site. By submitting a comment to this website, you warrant that we are not responsible, or liable for any of the content posted by you and you agree to indemnify us from any and all claims and liabilities (including legal fees) which could arise from your comments submitted to the site.

General Disclaimer

Susie Ellis assumes no responsibility for the use or misuse of this website, or for any injury, damage and/or loss sustained to persons or property as a result of using the content herein.

The entire contents of this website are based upon the opinions of Trulyspecial & Susie Ellis, unless otherwise noted. The information contained on this site is for informational and entertainment purposes only. I am not a doctor. Individual articles are based upon the opinions of the respective author, who retains copyright as marked. The information on this website is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical advice. It is intended as a sharing of knowledge and information from the research and experience of Trulyspecial & Susie Ellis and the wider community. You are encouraged to make your own health care decisions based upon your research and in partnership with a qualified health care professional.
By reading the information on this site, you agree that Trulyspecial  & Susie Ellis are not responsible for your health or the health of your dependents. Any statements or claims about the possible health benefits conferred by any products, foods or supplements have not been evaluated and are therefore not intended to diagnose, treat, cure or prevent any disease.

Spam:

Spam is unsolicited email also known as junk mail [received by email] or UCE [Unsolicited Commercial Email].   By sending email only to those who have requested to receive it we are following accepted permission based email guidelines.

The spam laws of each country vary & have different definitions of UCE.  There may also be various federal agencies keeping track of spam, including the Federal Trade Commission [FTC] & the General Data Protection Regulation [GDPR].   We protect you by ensuring that you are 100% in control of whether or not you ever hear from www.trulyspecial.com by email initially, or in the future, as detailed here.

We have a No Tolerance Spam Policy.  We do not email unless someone has filled out an ‘opt in’ form, or shopping cart web form, expressing an interest in our information &/or products & services.  We only build relationships with people who wish to learn more about what we have to offer and willingly subscribe to our content through email.   You are always completely in control of whether you receive email communication from www.trulyspecial.com & you can unsubscribe at any time.  Every email contains an ‘unsubscribe’ link.

Change Notice

The content of this page may well change over time.  The changes will be carried out to protect you & www.trulyspecial.com.  If this page is important to you please check back regularly as no other notification of changed content will be provided before or after any changes.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us at www.trulyspecial.com/contact